FAQs
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FAQs
Q: How to download the measuring data from SA2300 to PC?
A:

Two ways can be used to download data. One is through USB flash drive, the other is through LAN.

Through USB flash drive: after users saved the file by pressing and holding【MEAS】key, selectfrom the main menu to enter the save list interface, which shows the create time and file name. Press 【▲】【▼】keys to select specified files. After accessing to the save interface, insert a USB flash drive and wait, then USB drive icon display on the state bar, press 【F4】 (To USB) to copy the current selected flies to the USB drive, then inset USB drive to the PC to view the copied file through PQA View software.

Through LAN: please refer to “How to connect SA2300 with PC” in the Service.

Q: Why is the time in the PQA View software always three hours more than real time start measuring?
A:

Please reset the time zone in the software to make it in accordance with the analyzer.

Q: Why there are not any measuring data for harmonics in the PQA report in SA2100?
A:

In Logger function, there is a “ParamSelect” key as Fig.1 shown:

Why there are not any measuring data for harmonics in the PQA report in SA2100?cid=53

Fig.1

If users need to log harmonics, “Uharm” and “Iharm” should be selected as Fig.2 shown:

Fig.2

Q: I couldn’t transfer measuring data from SA2100 to USB disk. When I plug in a pendrive in the USB port, the USB button does not highlight and thus nothing can be copied. Please help me.
A:

Only USB disks with capacity less than 32GB and FAT32 format can be recognized by SA2100. Please format your USB disk and plug it in SA2100 again, check whether “To USB” inis highlighted, if yes, select the files you want to copy and press F2 to